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Year end collection push

I am heartened by the many Collections projects we were involved with last year. These projects will have made a major difference to these firms final collection numbers and more importantly the effort required to collect these amounts.

Law Firms Press to Get Bills Paid by Year-End
http://online.wsj.com/news/articles/SB10001424052702304773104579270470475326780

The critical number in here was the drop in total recovery rates have dipped from 90% in 2007 down to 83.5% in 2013.  

There are some simple measures to improve your Collections which firms can implement :-

1) Review payment terms. Consider 7 and 14 day accounts.
2) Look at your payment options do you make electronic payment easy?
3) Do you deliver bills electronically as PDF? They are faster and match the expectation of clients for quality and authorization.
4) Have you reviewed your client payment requirements? Some bill consolidation services are too expensive in the long run. Negotiate accordingly or leave these clients to your competitors.
5) Do you have File Opening procedures to ensure bad payors do not get through, and once identified are locked out?

Dave Callahan from Select*Associates commented that " This 6.5% dip represents the thin margin between profitability and uncertainty for many Law Firms. "

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Online Legal Service Conference - Sydney 2014

I recently presented at this conference held in Sydney. The day before I had been at a briefing by MobileIron on their security technologies for Mobile devices. It was interesting to hear both sides of the mobile security argument.

I am here today as both an observer and a participant in global legal services. I am the CEO of Timeframe a consulting firm based in both the USA and Australia.

My story used to be an exception in law, someone trying to bridge two very different cultures, this is no longer the case.

So the US, UK and Australia. Who is leading? All of them! It depends on the question.

I was in Perth earlier. One of the cities that we are told missed the GFC, and yet it is the most expensive city in the world outside Scandinavia to live in. Moody's recently reported Perth has the postcode with the nation's highest mortgage delinquency rate. And so we have a tale of two economies.

A similar story is unfolding for legal services practitioners. Major clients are no lon…